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Town of Keystone Short-Term Rentals

The Town of Keystone has been working hard on preparing to begin accepting Short-Term Rental license renewal applications from Summit County for properties within Town limits. We are approaching the launch of the Town’s licensing application, and this page is meant to serve as an update to prepare residents, owners, and property managers for the launch of the new application system. The new system will go live and be linked to this page on August 30, 2024. 

When the Town of Keystone incorporated on February 8, 2024, they entered into an agreement with Summit County for continued services. On May 6, 2024,  the Town of Keystone approved an amendment to this intergovernmental agreement (IGA). In this amendment, a timeline for a transition of different services from Summit County to the Town of Keystone was established. The amendment to the IGA, indicates that the County will continue to provide services related to the administration and enforcement of Short-Term Rental Licenses through September 30, 2024. Beginning October 1, 2024, the Town of Keystone will begin the administration and licensing of Short-Term Rental Licenses for the Town of Keystone. This timeline aligns with the annual renewal period for existing Short Term Rental licenses with Summit County.  

Town Council passed Ordinance 2024-O-07, Adopting Short Term Rental Regulations on June 25, 2024.This ordinance  is fairly similar to the existing code in Summit County. This will provide continuity and allow for an effective renewal period for licenses in 2024. After this year's renewal period, Town Council plans to review the STR code, with extensive public input, to determine if additional changes are needed. 

Hand sticking up with a help sign in a pile of paper work. Text reads "Feeling overwhelmed about the whole process? Worried you won't be able to navigate a new online system? Plan to attend one of our open office hours in September"

STR Office Hours

The Town of Keystone will be hosting several open office hours throughout the month of September to help property owners, property management companies, and registrants with any difficulties in navigating our new online application system.

The meetings will start with a brief overview of the application process. These office hours will provide an open format where people can ask questions and are welcome to come and go during the times that work best. If you’re coming in person, consider bringing your computer if you want to walk through any questions with the support of our team.

  • Wednesday, September 4, 2024 1:00 to 3:00 p.m.: Virtual and in person attendance. Register here.
  • Thursday, September 5, 2024, 6:00 p.m. to 8:00 p.m.: Virtual attendance only. 
    Register here.
  • Monday, September 9, 2024, 10:00 a.m. to 12:00 p.m.: Virtual and in person attendance. Register here.
  • Wednesday, September 11, 2024, 4:00 p.m. to 6:00 p.m.: Virtual and in person attendance. 
    Register here.
  • Tuesday, September 17, 2024, 6:00 p.m. to 8:00 p.m.: Virtual attendance only. 
    Register here.
  • Thursday, September 19, 2024, 6:00 p.m. to 8:00 p.m.: Virtual attendance only.
    Register here.

Next Steps

Rocket launching out of a laptop with the date "August 30, 2024" written out.

August 30, 2024 - The application system will go live and we will begin taking in renewal applications for Short-Term Rental licenses. All property owners, property management companies, and registrants that are listed in our system will get a note letting them know that the system is live and ready for their application.

Month of September, 2024 - The Town of Keystone is here to help with the licensing renewal application process. Come in to one of our scheduled office hours to learn more about the system and get your questions answered. 

Get your renewals submitted by September 30, 2024, at 11:59 p.m. to be certain that you are in compliance with the Town of Keystone’s Short-Term Rental regulations.

Hand holding an application to turn in reading "Month of September, 2024"
Person with headset taking phone calls reading "October 1, 2024".

October 1, 2024 - The Town of Keystone will officially take over enforcement and regulation of Short-Term Rentals and your renewal license will take effect. Physical copies of the materials to be kept in your property will be sent out and you should update postings included in your property.

Information about the STR enforcement hotline hosted by the Town of Keystone will go-live.

If you received an email from Summit County requesting for you to reach out to the Town of Keystone, thank you for your diligence in visiting our website! You will be notified by email in early August with a link to the renewal application. We are hard at work implementing new license administration software. All existing licenses will receive an update when the system is ready for their renewal applications. STR licenses issued in 2023 expire on September 30th, 2024.

Yes, you can apply for a new Short-Term Rental license within town limits.  Summit County will administer new licenses until August 1, 2024 Information about their STR licensing process can be found here. If you are looking to apply for a new license between August 1st and September 30th please reach out to the Town of Keystone directly at  clerk@keystoneco.gov 

On July 23, 2024, the Town Council is passed a resolution setting the fees for Short-Term Rental Licenses for renewals and new licenses at $285. This is in alignment with the current fees in Summit County for a license in the resort overlay zone. 

 

No. At the conclusion of the period outlined in the amended intergovernmental agreement with Summit County, on September 30, 2024, Short Term Rental properties in the Town of Keystone will no longer be under the jurisdiction of Summit County's regulations. 

No. The Town of Keystone does not currently have a lodging tax. 

 

The Town of Keystone took over enforcement of complaints for Short-Term Rentals within Town limits on October 1, 2024. There are two ways to submit complaints to the Town of Keystone: 

Submit an online complaint form: https://complaints-str.deckard.com/summitkeystone-co-str-complaints

Call our Short-Term Rental complaint hotline at 970-486-3010 

If you have any complaints associated with a Short-Term Rental property, please give this number a call. Be prepared to share the property address and details of the incident you’re reporting. The more details and relevant pictures or information you are able to share with the hotline, the more effectively we are able to enforce the Town’s Short-Term Rental regulations.

No. Licenses for STRs in the Town of Keystone will be administered and provided by Summit County until September 30, 2024. Beginning, October 1, 2024, licenses will be administered and provided by the Town of Keystone. 

No. All properties within the limits of the Town of Keystone, fell within the "Resort Overlay Zone". Under the Summit County regulations, there was no cap on the number of licenses in the "Resort Overlay Zone". Keystone has implemented the STR regulations with no cap on the number of licenses.